Opening Hours 2026

We are open throughout the year 2026! Orders can be placed.Β 

All tubes (regular & reinforced) are in stock! Electric igniters & firing systems are pre-order and will arrive mid november.Β 

Next store opening (and shipping) date:
Saturday November 14th from 09:00-13:30
Sunday November 22nd from 11:00-15:00
Saturday November 28th from 12:00-16:00
Sunday November 29th from 10:00 - 15:00
Sunday December 6th from 12:00 - 15.30
Saturday December 12th from 11:00-16:00
Sunday December 13th from 10:00-15:00
Saturday December 19th from 11:00-16:00
Sunday December 20th from 10:00-15:00
Sunday December 27th from 11:00 - 16:00
Monday December 28th from 9:00 - 16:00
Tuesday December 29th from 9:00 - 16:00
Wednesday December 30th from 9:00 - 16:00
Thursday December 31st from 8:30-15:30

If you want to pick something up on another day, send us an email!

You can pre-pay your order and pay online, or pay with cash/card at pick-up.

You do not need to place an order before pick-up, and can also walk in and buy directly on the dates above! Questions? Send us an email at pyro-service@protonmail.com

Address for pickup:Β 

An Der OelmΓΌhle 18
47638 Straelen, Germany

Frequently asked questions

How can I contact you?

Through the contact page, email (pyro-service@protonmail.com), through the live chat, or through WhatsApp

Are all products in stock?

We keep our website updated. Everything marked β€œin stock” is available and ready to ship or pick up.

How long does shipping take?

Shipping times vary by country, but most European orders arrive within a few days after dispatch. All orders include tracking so you can follow your shipment at any time.

All orders are shipped on the opening hours days as well, so make sure to order before.

How much does shipping cost?

For smaller orders of just fuse, it's often €12.5, otherwise it's € 20 for all other orders worldwide.

Which countries do you ship to?

We ship to almost every country in Europe and many destinations worldwide.Β Here are the most common countries we ship to:

Β 

Western & Central Europe

β€’ Germany

β€’ Belgium

β€’ Netherlands

β€’ Luxembourg

β€’ France

β€’ Austria

β€’ Switzerland

β€’ Italy

β€’ Spain

β€’ Portugal

β€’ Ireland


Northern Europe

β€’ Denmark

β€’ Sweden

β€’ Norway

β€’ Finland

β€’ Iceland


If your country isn’t listed here, we likely ship there as well. You can always contact us to confirm.

Do you ship internationally?

Yes. We ship worldwide from our warehouse in Germany. All orders are sent with trackable, reliable shipping services.

How are your orders packaged?

All orders are packaged with plain, brown boxes. No marketing tape, stickers, or anything that shows the company for full privacy.

Can I pick up my order?

Yes you can. If you prefer to pick up your order in person, you’re welcome to visit our warehouse. You can place an order beforehand, or just walk in. Payment can be done both by cash or card.

πŸ“ An der OelmΓΌhle 18, 47638 Straelen, Germany

Pickup is available ONLY on specific days. You can always check the most up-to-date opening hours on our website.

Do I need to pre-order before pickup?

No. You can walk in and pay cash on pickup days. If you prefer your order to be packed and ready, you can place your order online and choose β€œcash payment” at checkout.

You can pay both with cash or card at pick up.

Do you have wholesale pricing?

Yes we do. Send us an email at pyro-service@protonmail.com with your product and amount you'd like to purchase, and we'll get back to you with wholesale pricing

Pick-up in store

An Der OelmΓΌhle 18
47638 Straelen

Check the latest opening hours here

Contact us

Have a question, or want a product recommendation? Get in touch.

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